FAQ

Q1: Can we come to the shop? Where?
A1: We are an online shop does not have a real store so could not see straight. Photos displayed are photos directly from the goods so no need to fear the goods delivered does not match the order.

Q2: If the goods are defective how?
A2: Any goods shipped are checked beforehand to minimize the possibility of defective goods delivered. But if the customer received the goods in damaged condition, can immediately sms or fuel to us to explain the items received. returns process can be done within 1x24 hours after the customer received the goods. Customer MUST be paid postage return goods that were sent to us and we will pay postage new goods to you.

Q3: What if the missing items diperjalanan delivery?
A3: Your Benefits at jegBag shopping is that you get a guarantee that you will receive the items that you have paid. If there is a loss when the goods are shipped, you can check via the web jne.co.id or clicking pikah contact your nearest JNE, we will help with the JNE and we just ask for your patience while we process your lost item because it certainly takes time.

Q4: Prices still lacking?
A4: nett price is not negotiable. If you buy wholesale please contact our kami.Harga already pretty cheap compared to other OS and you can compare directly to find out the market price so have no doubt in our shopping.

Q5Sorry sist this online shop is Truste...?
A5: To answer this please ask to people or customers who have made purchases at our place.